Question 1

What does BizDai do?

Accepted Answer

BizDai is an AI-native growth partner for live events. We identify a commercial bottleneck, design and operate the workflow across the relevant systems, and improve it with your team as the business's needs change.

Question 2

Is BizDai an outbound tool?

Accepted Answer

Outbound can be part of an implementation, but it is not the limit of the service. BizDai can also support CRM reactivation, follow-up, enquiry handling, RFP processes and connected commercial administration. We start with the problem that matters most.

Question 3

Is BizDai event-management software?

Accepted Answer

No. BizDai does not manage event schedules, registration, ticketing or onsite delivery. It is a commercial operations service that helps businesses across live events remove commercial bottlenecks, such as finding opportunities, following up and routing qualified conversations to their sales teams.

Question 4

Which parts of the live-events industry can use BizDai?

Accepted Answer

BizDai can be configured for event organisers, venues, agencies, AV and production companies, exhibition suppliers, hospitality businesses and event technology providers. It is best suited to B2B organisations with a clear target market, meaningful contract values and a team ready to take over qualified opportunities.

Question 5

Could we build this ourselves using Make or our CRM?

Accepted Answer

Potentially. BizDai provides the team responsible for diagnosing the process, designing and implementing the workflow, operating it and improving it. The value is in making the agreed commercial process work, not simply providing access to automation tools.

Question 6

Do we need to replace our tools?

Accepted Answer

Usually not. We assess your existing systems and connect the tools appropriate to the workflow. Compatibility, access and any additional services are established during scoping.

Question 7

Is BizDai software or a managed service?

Accepted Answer

BizDai is a managed service. We build and operate the workflows for you: connecting your data, CRM and other tools, configuring the process around your business and running it day to day.

Question 8

Does BizDai replace our sales team?

Accepted Answer

No. Your team owns relationships, judgement, negotiation and closing. BizDai supports the research, coordination and repeatable steps around those activities.

Question 9

What happens when our needs change?

Accepted Answer

We review the system with you and agree what should change. BizDai can extend or adjust the workflow as priorities and constraints change, with further development scoped and agreed with you.

Question 10

What do we buy first?

Accepted Answer

A scoped implementation around one agreed commercial workflow. Before starting, we agree responsibilities, costs, controls and how progress will be measured. Further development is agreed separately.

Question 11

How much control do we retain?

Accepted Answer

As a business, you have full control over templates, messaging, audience and anything and everything BizDai does. Every template and AI prompt is centrally controlled, and BizDai always checks with you first.

Question 12

How is outreach messaging approved?

Accepted Answer

Messaging and templates are agreed with you and centrally controlled. Your team reviews the audiences, messaging, rules and level of automation before activity begins, and human approval can be required at appropriate stages.

Question 13

What happens when somebody replies?

Accepted Answer

Replies are detected, classified and logged to your CRM and the BizDai database. When a reply shows high intent, an opportunity is created and routed to your sales team with full context, so a person can take over the conversation.

Question 14

Is BizDai suitable for every company?

Accepted Answer

No. BizDai is built for businesses that organise, host, create, supply or support live events, and it is best suited to B2B organisations with meaningful contract values, a definable target market and a sales team ready to take over qualified conversations.

Question 15

Where does the data behind BizDai's outreach come from?

Accepted Answer

Prospect and company data comes in from the web, your CRM, data providers and LinkedIn imports. It is enriched, given confidence scores and held in one database as the source of truth, and records are checked for duplicates before outreach.

Question 16

How do UK GDPR and PECR apply to B2B outreach?

Accepted Answer

This is a general description, not legal advice. UK GDPR applies when outreach involves personal data, such as a named person's work email address, and it gives individuals the right to object to direct marketing at any time. PECR sets separate rules for marketing by email: individual subscribers, such as sole traders and some partnerships, generally need to have consented, while limited companies and similar corporate subscribers can be emailed without prior consent. Marketing emails must not disguise who sent them and must give a valid address for asking them to stop. Your own legal adviser should confirm what applies to your campaigns.

Question 17

What does the assessment involve?

Accepted Answer

You describe your objective, current workflow and challenge. We review where work is getting stuck, assess suitability and discuss a practical first scope. There is no commitment to buy.

Question 18

How much does it cost?

Accepted Answer

Pricing depends on implementation scope, connected tools, activity volume and ongoing operation. The proposal should explain implementation fees, ongoing fees and relevant third-party costs before you commit.

Questions we get asked

Frequently asked questions